Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of brenda Walberg

brenda Walberg

October 28, 2024

5  out of  5
rating by brenda Walberg
"Rich’s communications and follow ups with me were spot on. He was fast to get the whole process completed. Thank you!"
We responded:
"Hello Brenda, thank you for letting me know that Rich did a great job for you! We are all happy to have you in the agency and we appreciate your business. We are all here to help you."
Profile photo of Denise

Denise

October 17, 2024

1  out of  5
rating by Denise
"Beware if you switch insurance companies!!! I was not only not given back the pro-rated amount for the rest of the month, they also charged me for another month! Also, if you pay monthly, pay attention to the amount. They raise rates nearly every month. I ended at $160 a month for ONE vehicle, no accidents, no tickets, over 35. Back to Progressive at $74 a month. ***Update*** Matthew said they never recieved a cancellation letter and "Sounds like they are already off to a bad start", blaming Progressive. I spoke to Progressive and they sent the cancellation letter August 30th, for my coverage to be cancelled September 7th."
We responded:
"Hello Denise, UPDATE-you are not my client. I have not had a "Denise" leave my agency in over eight years. Please remove your review or correct it to show you are an agent from a competing insurer or broker. If you had a different State Farm agent please correct the agent name. I would appreciate your honestly as this fraudulent 1 star review will have a significant effect on the trust my agency has built in Andover and the surrounding communities throughout Minnesota. "
Profile photo of Jim Wallace

Jim Wallace

October 3, 2024

5  out of  5
rating by Jim Wallace
"We have been customers of State Farm Insurance for over 45 years. More recently Mike Mattingly's office has been our agent. They are great office to work with. Their office gal Melinda is super. We love this agency."
We responded:
"Hello Jim, thank you so much for your kind review. Melinda does a great job for us! We appreciate your business and look forward to serving your family for years to come. "
Profile photo of Jackson Talbert

Jackson Talbert

July 25, 2024

5  out of  5
rating by Jackson Talbert
"They were extremely helpful and told me everything i needed to know about what i was buying and what it all covered! The customer service was great, they were really accomadating and were more than happy to answer all the questions I had. Definitely plan to stick with these guys for a long time!"
We responded:
"Thank you Jackson! I really appreciate your fantastic explanation of the service you received. I am glad we are already making a difference for you. We look forward to serving you for a long time to come."
Profile photo of Shannon Swenson

Shannon Swenson

May 10, 2024

5  out of  5
rating by Shannon Swenson
"Rich LaPlante is very helpful. Great guy!"
We responded:
"Thank you so much for your great review of Rich! We think he is great also!! Please let us know if there are other people like your family. It is nice to serve great people!! For everyone reading this, I know I used too many exclamation points! Suggestions for other happy, excited punctuation would be helpful! No emoji's please. ;)"
Profile photo of Steven Johnson

Steven Johnson

May 1, 2024

5  out of  5
rating by Steven Johnson
"Rich was very helpful in sorting out all my insurance and finding the right plans and coverage I needed."
We responded:
"Steven, Rich and I really appreciate this 5-star review! It means a lot in our business when other prospective clients can see that we genuinely care about taking care of our clients. We look forward to serving your family for years to come."
Profile photo of Ted Anderson

Ted Anderson

April 12, 2024

5  out of  5
rating by Ted Anderson
"I worked with Rich primarily. Initially I was skeptical due to receiving a cold call and suspicious of a potential scam. Rich was excellent in putting that suspicion at ease by answering questions and providing information about the agency. The turnaround time from the initial conversation to quote was faster than expected. I believe within a couple of hours. Rich was able to quote us on auto and home and Umbrella policy that in turned saved us over 1500.00 anually. Rich took the time to explain all the numbers and how everything was calculated and what they meant. The transition to State Farm was seamless and far more difficult on the cancelation end than getting started with State Farm. Rich followed up with email and on time phone discussion for further information about other services to be aware of and provided excellent guidance and insight to programs. I would highly recommend taking a change to discuss options if given the chance to see what can be accomplished with your situation."
We responded:
"Ted, thank you for taking the time to explain your decision process and how Rich made it easy. I know answering the phone these days can be a gamble. Robo-dialers and mass calling centers have ruined the process. Please understand that my agency will only call the prospective clients we believe we can help. I appreciate your business and I look forward to serving your family for years to come."
Profile photo of David Griffin

David Griffin

January 2, 2024

5  out of  5
rating by David Griffin
"I recieved exceptional support from Melissa and Melinda Le (Thank you). They assisted with the claim details when asked (via text) and then verified it was processed in a timely manner at the next level."
We responded:
"My service team and I appreciate you taking the time to leave them a great review! We understand that claims are never easy but we will always do our best to make sure the experience is as easy as it can be. "
Profile photo of Seth Peters

Seth Peters

July 14, 2023

5  out of  5
rating by Seth Peters
"It was great working with Rich as a first time customer of State Farm. He walked me through every step of the process and answered every question I threw at him. Highly recommend him the rest of the team."
We responded:
"Seth, I am happy to hear that Rich is doing a fantastic job! We appreciate every question you have, even the tuff one's. That is why we are here and why we want to work hard every day to keep your trust. Mike Mattingley State Farm Team - Minnesota"
Profile photo of C Frame

C Frame

June 29, 2023

5  out of  5
rating by C Frame
"Great communication and competitive pricing! Great service provided by Rich and Mike. I would recommend giving them a call."
We responded:
"Thank you for taking the time to rate my agency! This means a great deal to both of us. We look forward to serving your family C Frame. (I wasn't sure if you wanted me to use your first name) Mattingley State Farm - Andover"
Profile photo of Jake Walton

Jake Walton

June 6, 2023

5  out of  5
rating by Jake Walton
"I had a great experience working with Mike and Rich. Both were very responsive when I had questions. They took extra time to ensure I understood the details of our policy and what coverage options might work best. It was a relief to feel informed, so I could make the best decision. Would definitely recommend working with them!"
We responded:
"Jake, Rich and I really appreciate your kind review. Protecting you and your family means a great deal to us. What I have found is taking the time to make sure you understand everything and feel comfortable, is one of the most important pieces in our process. It means a great deal to have an industry leading manager from the mortgage industry pay us this compliment."
Profile photo of Paul Ghizoni

Paul Ghizoni

June 1, 2023

5  out of  5
rating by Paul Ghizoni
"Great team here - service and communication they are top notch! I've been a customer for many years and can always rely on this team. Thank you."
We responded:
"Paul, thank you for taking the time to leave such a great review! I really appreciate your business and look forward to serving you for many years to come. Mattingley Business Insurance - Andover"
Profile photo of Diane DiSanto

Diane DiSanto

June 1, 2023

5  out of  5
rating by Diane DiSanto
"It is such a delight to call their office to pay my bill. The people are so helpful, kind and also they put a smile on my face. Best insurance agency I have been with ever."
We responded:
"Diane, you bring a smile to our faces also!! I am proud to insure such a wonderful person. Thank you so much for your kind review!"
Profile photo of Leonard Groen

Leonard Groen

September 23, 2022

5  out of  5
rating by Leonard Groen
"Melinda was so very helpful. She is the best."
We responded:
"Hey Leonard, thanks for the review! We are glad you are satisfied with our service! We'll be sure to pass the kind words onto Melinda as well!"
Profile photo of Shawn Anderson

Shawn Anderson

September 5, 2022

5  out of  5
rating by Shawn Anderson
"Melinda and Mike were very helpful and walked me through the changes I was making when I switched my insurance carrier to State Farm."
We responded:
"Hi Shawn, thanks for your review! We are happy you are satisfied with our service!"
Profile photo of Holly Corporaal

Holly Corporaal

December 5, 2021

5  out of  5
rating by Holly Corporaal
"Mike and his team are great. He helped me pick an insurance plan that fit my needs and respected my budget. Saved me money switching to State Farm and have better coverage. Good service too!"
We responded:
"Holly, you are fantastic! It has been a pleasure serving you for almost four years now. Please let me know if you need anything. "
Profile photo of OBIAJULU ANIZOR

OBIAJULU ANIZOR

September 15, 2021

5  out of  5
rating by OBIAJULU ANIZOR
"So each time I call the office, I get a warm greeting, get all my questions answered with full explanations. They take their time with me on the phone, review my records, give accurate information. All the time! Thanks Melinda - You are consistently Amazing!"
We responded:
"Obiajulu, you are a special person and I really enjoyed and appreciated our last conversation. We think Melinda is amazing also. Thank you so much for your 5-star review. "
Profile photo of Corrine Gintz

Corrine Gintz

May 17, 2021

5  out of  5
rating by Corrine Gintz
"Mike, Melissa and Melinda of Mike Mattingley's State Farm Insurance always make sure my family has the right coverage and given us the best value for our insurance needs."
We responded:
"Corrine we are soo happy to be able to serve you and your family! We appreciate you all very much."
Profile photo of Lincoln Boe

Lincoln Boe

May 16, 2021

5  out of  5
rating by Lincoln Boe
"The State Farm team at Mike Matttingley are great to work with and are very responsive under any circumstance."
We responded:
"Lincoln and Tami, I appreciate your review. I take great pride in insuring our current Military and Veterans. We here at Mike Mattingley State Farm in Andover appreciate your service."
Profile photo of Victor Lukandwa

Victor Lukandwa

May 13, 2021

5  out of  5
rating by Victor Lukandwa
"Have been with Mike Mattingley for a number of years and I find his firm well organized, professional, responsive to queries asked and helpful on products that are useful for my family. I highly recommend them"
We responded:
"Victor, you and your family are simply wonderful. My agency takes pride in the relationship's we have made with exceptional families like the Lukandwa's. Listening and caring for our clients is what I believe to be at the center of my agency."
Profile photo of Shawn Olson

Shawn Olson

May 10, 2021

5  out of  5
rating by Shawn Olson
"Mike and his team were very helpful with questions my wife and I had regarding coverage and plans. The entire team went above and beyond to make sure we were taken care of. I would highly recommend Mike Mattingly to others."
We responded:
"Shawn & Heather, I really appreciate your review. I appreciate you joining my agency and I look forward to serving your family."
Profile photo of Trevis Langley

Trevis Langley

May 6, 2021

5  out of  5
rating by Trevis Langley
"They are prompt in taking calls and making things happen in a timely manner. In my recent claim everything was handled fast and easy. The online dashboard was always updated and if I had questions I could call and all questions were answered and cleared up."
We responded:
"Trevis, I appreciate your outstanding review and mentioning our high level of customer service! We always want to make sure we are there when your family needs us!"
Profile photo of Cj Thompson

Cj Thompson

May 5, 2021

5  out of  5
rating by Cj Thompson
"The entire staff is very helpful and curtious. They are always there to answer any questions or concerns I have. I definately would recommend them to everyone. 2 thumbs up!!"
Profile photo of Brandon Miller

Brandon Miller

May 4, 2021

5  out of  5
rating by Brandon Miller
"Friendly staff. Always available for any needs or concerns I have. Couldn't ask for better service."
Profile photo of Dianne Hallberg

Dianne Hallberg

May 4, 2021

5  out of  5
rating by Dianne Hallberg
"Your secretary was very well informed and was able to help me with my car insurance coverage🤩! Thank you!"